What we promise and what we cannot do
Below is how the service actually works. No phrasing nobody reads: every point here can be checked by running one exchange.
Terms of use
- What the service does
- We show a rate, create an order and follow its status. The exchange itself is performed by the NEAR Intents protocol. Coins go from your wallet to the order address and on to the address you named — never through an account of ours.
- No account, no password
- There is no registration. Your order lives at a link only you hold. Lose the link and we cannot restore it: we have no way of knowing it was yours.
- The number you see is the number that counts
- The rate, the network fee and the guaranteed minimum are shown before you confirm. Our commission is already included in the amount you see.
- The address is yours to check
- A blockchain transfer cannot be undone. A mistyped address, or an address on the wrong network, sends the coins where no one can reach them — not us, not the protocol.
- If it fails, it comes back
- If the rate moves past the tolerance or the exchange does not happen, the funds go to the refund address you gave when creating the order. That is why we ask for it up front.
- What we cannot do
- We cannot reverse, freeze or redirect a transfer, and we cannot recover coins sent to a wrong address. Your funds never reach us for a moment — so we are in no position to return them ourselves.
Privacy
- We ask nothing about you
- No name, no email, no password, no documents, no selfies. There is no account here, so there is nothing to collect.
- What an order actually stores
- Two coins and two networks, the amounts, the recipient address, the refund address, the times and the status. Plus the transfer hash, if you reported it yourself. That is the whole list.
- One cookie, and it is not watching you
- A single cookie remembers the language you chose, for a year. There is no analytics, no advertising pixel and no third-party counter on this site.
- Who else sees the exchange
- The swap is performed by the NEAR Intents protocol, so the addresses and amounts are visible to it. Rates come from an external price source. And a blockchain is public by design: transfers are visible to everyone, forever, and that is not our choice.
- Why an order is kept
- So its status can be shown and a refund traced if something goes wrong. It holds no personal data — only addresses and amounts.